KAREN V4 ADMIN DASHBOARD

REAL-TIME MONITORING AND MANAGEMENT

Active Tickets

8

Test contacts excluded

New Estimate Requests

0

Today

0

This Week (Mon–Sun)

Test contacts excluded

Estimates Sent

0

Today

0

This Week (Mon–Sun)

Test contacts excluded

Today's Calls

3

Today's SMS

4

Today's Emails

0

Active Tickets

click a row to edit
IDCustomerStateStatusCreated
tkt_1764...+17572756673AWAITING ESTIMATEESTIMATE_PENDING11/30/2025, 12:12 PM
tkt_1764...+17572374304ARCHIVEDPENDING11/29/2025, 12:05 PM
tkt_1764...jamie.fleshman@gmail.comESTIMATE SENTESTIMATE_SENT11/25/2025, 05:30 PM
tkt_1764...+12817517024INFO GATHERINGPENDING11/25/2025, 02:10 PM
tkt_1764...+16159337578INFO GATHERINGPENDING11/25/2025, 01:12 PM
tkt_1764...+12147742275INFO GATHERINGPENDING11/24/2025, 03:09 PM
tkt_1764...+17032068614INFO GATHERINGPENDING11/24/2025, 01:24 PM
tkt_1764...+19733144248ARCHIVEDPENDING11/24/2025, 12:16 PM

📱 SMS Communications

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[01:57:26 PM]OUTSMS to Barfl: "Perfect! Got the photos. I'll get started on your estimate right away."
[01:57:24 PM]INSMS from Barfl: " [Attached Images]: Image 1: Images show various wood and vinyl bulkheads. Text in image: Wood & Vi..."
[01:56:22 PM]OUTSMS to Marcus: "Hey Marcus, do you want an estimate for the work or should we just come by and work hourly? Our rate..."
[01:40:36 PM]OUTSMS to Barfl: "Great! I see the photos. Let me work on getting you an estimate."

SMS Webhook Logs

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📞 VOICE Communications

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[02:08:17 PM]INCall from Marcus: "Call summary: 13 messages saved"
[02:08:17 PM]OUTCall to Marcus: "You're welcome! Have a great one, and I’ll be in touch soon."
[02:08:17 PM]INCall from Marcus: "Thank you."
[02:08:17 PM]OUTCall to Marcus: "Alright, Marcus—thanks so much! I’ll get the details to Matt..."
[02:08:16 PM]INCall from Marcus: "No ma'am."
[02:08:16 PM]OUTCall to Marcus: "Perfect. I’ll lock that in for now and let Matt confirm. Need anything else today?"
[02:08:16 PM]INCall from Marcus: "Yes."
[02:08:16 PM]OUTCall to Marcus: "I’ve got Tuesday, December 2nd, between 9 and 11 a.m. open for you—does that still work?"
[02:08:16 PM]INCall from Marcus: "Yes."
[02:08:16 PM]OUTCall to Marcus: "Great to hear! I was just checking in about your job—painting, table repairs, and that coffee table ..."
[02:08:16 PM]INCall from Marcus: "So, uh, I got good."
[02:08:16 PM]OUTCall to Marcus: "Hey Marcus! How’s it going? I just wanted to..."
[02:08:16 PM]INCall from Marcus: "Hey, Karen. Marcus."
[02:08:15 PM]OUTCall to Marcus: "Hello? Beach Handyman.... This is Karen."
[12:13:33 PM]INCall from Marcus: "Call summary: 21 messages saved"
[12:13:33 PM]OUTCall to Marcus: "No problem—thanks for..."
[12:13:33 PM]INCall from Marcus: "Thank you."
[12:13:33 PM]OUTCall to Marcus: "You're welcome! I’ll make a note for Matt to check availability for Wednesday at 8 AM. I’ll get back..."
[12:13:32 PM]INCall from Marcus: "Thank you, man. Thank you. Thank you."
[12:13:32 PM]OUTCall to Marcus: "I’m..."
[12:13:32 PM]INCall from Marcus: "Hmm."
[12:13:32 PM]OUTCall to Marcus: "I hear you—yes, Wednesday at 8 AM is..."
[12:13:32 PM]INCall from Marcus: "I can do 8 o'clock. Wednesday 8 o'clock. Wednesday at 8 o'clock. Hello? Hello? Hello? Hello? Hello?"
[12:13:32 PM]OUTCall to Marcus: "Hey, I’m still here. Just let me know what you’d like..."
[12:13:32 PM]INCall from Marcus: "well,"
[12:13:32 PM]OUTCall to Marcus: "Hey, I’m still here. Just let me know what you’d like..."
[12:13:32 PM]INCall from Marcus: "Well,"
[12:13:31 PM]OUTCall to Marcus: "I’m not sure what time you’re referring to—could you clarify? I’m here to help with scheduling or jo..."
[12:13:31 PM]INCall from Marcus: "Well, what was it earlier this morning time?"
[12:13:31 PM]OUTCall to Marcus: "Alright, Wednesday the 10th is open in the morning and afternoon. Would that work for you?"
[12:13:31 PM]INCall from Marcus: "Yes."
[12:13:31 PM]OUTCall to Marcus: "Okay, so you're asking about Wednesday? Let me see..."
[12:13:31 PM]INCall from Marcus: "Wednesday?"
[12:13:31 PM]OUTCall to Marcus: "Hey, I'm here. Let me check... Yep,..."
[12:13:31 PM]INCall from Marcus: "We are disconnected for Wednesday?"
[12:13:31 PM]OUTCall to Marcus: "Hello? Beach Handyman.... This is Karen."
[12:12:10 PM]INCall from Marcus: "Call summary: 41 messages saved"
[12:12:10 PM]OUTCall to Marcus: "Today is the 30th... so the next available day is the 3rd..."
[12:12:10 PM]INCall from Marcus: "What day is it?"
[12:12:10 PM]OUTCall to Marcus: "The 6th is booked, but I can check if Matt can fit you in on the 8th..."
[12:12:10 PM]INCall from Marcus: "Yes, this Saturday comes up. I work all day this week. You get Saturday at 9 o'clock in the morning?..."
[12:12:10 PM]OUTCall to Marcus: "Saturday... the 6th is booked, but the..."
[12:12:10 PM]INCall from Marcus: "In that, let's do it Saturday. Okay? Saturday is the next free day again. This Saturday comes up. He..."
[12:12:10 PM]OUTCall to Marcus: "...and I’ll let..."
[12:12:10 PM]INCall from Marcus: "Oh."
[12:12:10 PM]OUTCall to Marcus: "Sorry, we’re usually booked a few days out... but I can check with Matt and see if he can fit you......"

Voice Call Initiation Logs

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Voice Post-Call Logs

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📧 EMAIL Communications

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Email Webhook Logs

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System Status

SMS WEBHOOK

IDLE

0 msgs in 2h

VOICE SYSTEM

ACTIVE • 1h ago

14 calls in 2h

EMAIL SYSTEM

IDLE

0 emails in 2h

DATABASE

OPERATIONAL